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Good Product; Exemplary Product Support: Blauer Inc.

Discussion in 'Reviews - Service, Online, Retail Shop' started by bigfitz52, Oct 26, 2013.

  1. bigfitz52

    bigfitz52 Well-Known Member Premium Member

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    Location:
    Rural SE Michigan 60 miles N of Motown
    Blauer makes and sells gear for Police, Fire, EMS, etc. http://www.blauer.com/ Some of it is quite applicable for motorcycling.

    Back in July of '09 I bought a pair of Blauer "motorcycle cop" rain pants because they were (and still are) the only high-quality, separate rain pants I could find that come in TALL sizes.

    They're well made, work great, and I've worn them without issue for the past four seasons, etc.

    When I pulled them out of storage this year I discovered that the rubberized coating on the inside had inexplicably turned all gooey and sticky and they could no longer be worn.

    So I sent Blauer an email wondering if they had seen this before, did I do something wrong, in general, WTF? I realized being four years old they were well past any warranty; and I told them I understood that and would probably even buy another pair, but I was trying to figure out what had happened.

    They sent me a brand new pair of rain pants, no charge.

    Check them out; rain suits, rain pants, reflective gear, and some really nice waterproof boots that look like they might be even more comfortable than my Tourmasters. http://www.blauer.com/

    And really exemplary product support.
     

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